---
title: "AI Receptionist for Restaurants and Catering | MOAI"
description: "An AI receptionist for restaurants and catering: takes table reservations, captures event and catering enquiries and answers common questions during service."
url: https://mountolympusai.cloud/ai-receptionist-for-restaurants-and-catering/
lang: en
last_updated: 2026-10-27
---
By industry

# AI receptionist for restaurants and catering

The phone rings hardest when the kitchen is busiest. Staff juggle reservations, questions about the menu and parking, and a large event enquiry that could be worth more than the whole evening, all while serving. Our AI receptionist for restaurants and catering takes table reservations, answers common questions and captures event and catering enquiries in full, so your team can focus on the guests in the room.

## What gets in the way today

Calls during service are either ignored or answered in a rush. Reservation details get written on paper and lost. Event and catering enquiries, such as birthdays, corporate lunches and weddings, need detailed questions that nobody has time to ask mid-service, so they get a call back that comes too late.

## What we set up, step by step

- **Reservations.** Table bookings taken by phone and message, into your reservation system or diary, by your rules for party size and times.
- **Common questions.** Opening hours, menus, dietary options you list, parking and directions answered instantly.
- **Event and catering enquiries.** Date, guest numbers, type of event, menu preferences and budget range, collected in full and sent to you.
- **Changes and cancellations.** Guests can move or cancel a booking without calling during service.
- **Confirmations and reminders.** Sent automatically, so fewer tables sit empty.

## Allergies and dietary needs

The AI can share the dietary information you publish, but it never confirms that a dish is safe for an allergy. Allergy questions are passed to your team, with the guest's details, so a person who knows the kitchen gives the answer.

## What your day looks like after

Service runs without the phone pulling staff away. Reservations arrive complete, questions are answered at once and event enquiries land with all the details you need to send a proposal the next morning.

## A typical Saturday

At seven on a Saturday, the dining room is full and the phone keeps ringing. The AI books a table for four next Friday, answers two questions about parking and vegan options from your menu, and takes a detailed enquiry for a sixty-person birthday in two months: date, guest numbers, budget range and menu ideas. On Monday morning, the events enquiry is waiting with everything you need to send a proposal.

## Where it fits

It works with [booking reminders](https://mountolympusai.cloud/appointment-reminders-automation/), [review requests](https://mountolympusai.cloud/automatic-google-review-requests/) and [re-engagement messages](https://mountolympusai.cloud/customer-re-engagement-automation/) for past guests. It is part of the [Client Capture System](https://mountolympusai.cloud/client-capture-system/). See the general [AI receptionist](https://mountolympusai.cloud/ai-receptionist/) page and [all our services](https://mountolympusai.cloud/services/).

## Questions

### Can it take table reservations?

Yes, into your reservation system or diary, following your rules for party sizes and times.

### Can it handle event and catering enquiries?

Yes. It collects the date, guest numbers, event type, menu preferences and budget range, and sends them to you.

### What about allergies?

It shares the dietary information you publish and passes allergy questions to your team. It never confirms a dish is safe for an allergy.

### Can guests change or cancel bookings?

Yes, by phone or message, without your staff stopping service.

### Does it work with my reservation system?

We connect to the system you use where it allows it, and tell you on the call if it cannot.

### How long does setup take?

AI voice agents and automations take five working days to build, and nothing goes live without your approval.

## Start with a free demo

We build first: you see a live demo of your new website within 24 hours, before paying anything. Then a 30-minute call to walk through it.

[Get your free demo](https://mountolympusai.cloud/#contact) [WhatsApp us](https://wa.me/447915375116) [+44 7915 375116](tel:+447915375116)

[All services](https://mountolympusai.cloud/services/) [The Client Capture System](https://mountolympusai.cloud/client-capture-system/) [Appointment reminders automation](https://mountolympusai.cloud/appointment-reminders-automation/) [WhatsApp booking automation](https://mountolympusai.cloud/whatsapp-booking-automation/) [Automatic Google review requests](https://mountolympusai.cloud/automatic-google-review-requests/)