Capture and book
AI voice agents built for real calls
An AI voice agent is software that holds a natural phone conversation: it listens, understands, answers questions and takes actions such as booking an appointment or updating your CRM. We build custom AI voice agents on Vapi and Retell for the calls that matter to your business, connected to your calendar, your CRM and WhatsApp. Our voice agents already automate more than 6,500 calls a month.
What a voice agent can take on
- Inbound calls. Answering, qualifying, booking and routing callers, as an AI receptionist or an AI answering service.
- Quotes on the call. Connected to an AI quote agent, callers can get an estimate from your pricing rules.
- Qualification. Asking the right questions and scoring the caller, as in automatic lead qualification.
- Handover. Transferring to a person when the call needs judgment, with the details already captured.
- Records and summaries. Every call logged and summarised for your team.
How we build it
- Map the calls. We start from the real calls you get: who calls, what they want and what a good outcome is.
- Write the conversation. Instructions, knowledge, tone and the exact rules for booking, transferring and escalating.
- Connect the systems. Calendar, CRM, WhatsApp and email, with N8N workflows and direct APIs.
- Test on real scenarios. We test the agent on the kinds of calls you actually receive before anything goes live.
- Approve and launch. AI voice agents take five working days to build. Nothing goes live without your approval.
Proof from a live build
For an insurance business, we built a voice agent on Vapi and N8N that answers every call, qualifies the caller, books the next step and hands over to a person when needed. It handles more than 6,500 calls a month. Read the insurance voice agent case study.
What changes for your team
The repetitive calls stop interrupting the work. Your people take the conversations that need judgment, already knowing who is calling and why. Nothing depends on someone remembering to write a note, because every call arrives logged and summarised.
Voice agents are the voice layer of the Client Capture System. See all our services.
Inbound, outbound and rules
Most of the voice agents we build answer incoming calls. Outbound calls, such as confirming appointments or calling back an enquiry, are possible too, but they are regulated differently from country to country, so we only set them up where they fit the rules that apply to you and the people being called.
Every agent works from clear instructions you approve: what it may say, what it must never promise and when it must hand over to a person.
Questions
What is an AI voice agent?
Software that holds a natural phone conversation, understands what the caller needs and takes actions such as booking, transferring or updating your systems.
Which platforms do you build on?
Vapi and Retell for voice, with N8N and direct APIs for automation, connected to your calendar, CRM and WhatsApp.
Can it transfer calls to a person?
Yes. We set clear rules for when the agent hands over, and the person receives the details already captured.
Which languages can it handle?
We build agents in English, Portuguese, Spanish and French, the four languages we work in.
How do you make sure it handles calls well?
We test it on the real kinds of calls you receive before launch, and you approve it before it goes live.
How long does it take to build?
Five working days, and nothing goes live without your approval.
Start with a free demo
We build first: you see a live demo of your new website within 24 hours, before paying anything. Then a 30-minute call to walk through it.
All services The Client Capture System AI receptionist AI answering service for small business AI quote agent