Case study
How an AI voice agent handles 6,500+ calls a month
An insurance business asked us for a voice agent that answers every call, qualifies the caller, books the next step and hands over to a person when needed. It now handles more than 6,500 calls a month. We keep the client's name private.
What the agent does
- Answers every call. Day and night.
- Qualifies the caller. It finds out who is calling and why, so the team starts with the details.
- Books the next step. Appointments go straight into the calendar.
- Hands over to a person. When a call needs a human, the agent transfers it to the team.
How we built it
- Vapi. The voice agent runs on Vapi.
- N8N. Workflows connect each call to the calendar, the CRM and WhatsApp, so the details reach the right person without manual work.
- Approval first. Nothing went live without the client's approval.
The result
The agent handles more than 6,500 calls a month, and the calls that need a person reach the team with the details already captured.
Beyond voice agents
The same approach runs across our work: more than 130 websites built and AI agents running in many different systems. When a client wants to go further, we also design and build custom systems, software and apps around their operation.
Questions
Can you build this for my business?
Yes. We build AI voice agents for clinics, trades, salons, restaurants, gyms, law and accounting firms and other service businesses, anywhere in the world. Voice agents and automations take five working days. How our AI receptionist works.
Which platforms do you use?
Vapi and Retell for voice, N8N and direct APIs for automation, connected to your calendar, CRM and WhatsApp.
Why is the client not named?
We keep this client's name private.
Start with a free demo
We build first: you see a live demo of your new website within 24 hours, before paying anything. Then a 30-minute call to walk through it.
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