By industry
AI receptionist for aesthetics clinics
Aesthetics clients often enquire late in the evening, after seeing a post or thinking about a treatment for weeks. If the reply comes the next afternoon, many have already booked a consultation somewhere else. Our AI receptionist for aesthetics clinics answers calls, WhatsApp and Instagram messages day and night, explains your treatments in your words, books consultations into your diary and sends reminders, while every clinical question stays with your practitioners.
What gets in the way today
Practitioners are with clients most of the day, so the phone rings out and messages pile up. The same questions arrive again and again: how much is a treatment, how long does it last, is there downtime, do you have anything on Saturday. Consultations booked by hand are easy to forget, and an empty treatment room costs real money.
What we set up, step by step
- Your treatment menu. Treatments, consultation types, durations and the prices you choose to share, written in your clinic's voice.
- Consultation booking. The AI books consultations and treatments into your diary, following your rules for practitioners and rooms.
- Out-of-hours enquiries. Calls and messages answered at night and at weekends, when many clients research treatments.
- Reminders and confirmations. Confirmations and reminders by WhatsApp, SMS or email, with an easy way to reschedule, to cut no-shows.
- Clinical questions to people. Anything about suitability, medical history, side effects or results is passed to your practitioners.
Consent and clinical care
The AI does not give medical advice, assess suitability or take consent. It can tell clients that a consultation comes first, share the information you approve, such as preparation notes or what to expect at a consultation, and collect the details your practitioners need. Consent wording and clinical decisions stay with your clinic, as they should.
What your day looks like after
You finish a treatment to find consultations booked, not a list of missed calls. Clients get answers while they are still deciding, reminders keep the diary full and your team spends its time on the people in the room. Every enquiry, booking and message is logged in one place.
A typical evening enquiry
At ten at night, someone messages on Instagram asking about lip filler. The AI explains that every treatment starts with a consultation, shares the information you approved about what happens at that appointment, offers the free consultation slots for the coming week and books one. The client gets a confirmation straight away and a reminder the day before, and your practitioner sees the booking with the client's question attached.
Where it fits
After treatments, automatic review requests and re-engagement messages bring clients back when they are due. It is part of the Client Capture System. See the general AI receptionist page and all our services.
Questions
Can it book consultations and treatments?
Yes. It books into your diary following your rules for treatments, practitioners, rooms and durations.
Does it give medical advice?
No. Questions about suitability, medical history, side effects or results go to your practitioners.
Can it answer Instagram and WhatsApp messages?
Yes. It replies to calls, WhatsApp and Instagram messages with the same knowledge of your treatments.
Will reminders reduce no-shows?
Reminders with an easy reschedule link make forgetting much less likely. No system removes every no-show, but you will see who confirmed and who moved.
Can it share prices?
Only the prices you choose to share. Many clinics share a starting price and explain that the consultation sets the plan.
How long does setup take?
AI voice agents and automations take five working days to build, and nothing goes live without your approval.
Start with a free demo
We build first: you see a live demo of your new website within 24 hours, before paying anything. Then a 30-minute call to walk through it.
All services The Client Capture System AI receptionist for dental practices Appointment reminders automation Instagram DM automation
