By industry
AI receptionist for garages and mobile mechanics
Mechanics cannot answer the phone with their hands in an engine bay, and a mobile mechanic driving between jobs cannot take details safely. Meanwhile, drivers with a warning light or a booking to make call whoever answers first. Our AI receptionist for garages and mobile mechanics answers every call and message, collects the vehicle details and symptoms, books services and repairs into your diary and flags the jobs that cannot wait.
What gets in the way today
Calls interrupt work in the workshop all day, and the details taken in a hurry are often incomplete: no registration, no mileage, a vague description of the noise. Mobile mechanics lose calls while driving. Customers asking when their car will be ready call again and again.
What we set up, step by step
- Calls answered. In the workshop or on the road, every call is picked up, at set hours or always.
- Vehicle details first. Registration, make and model, mileage and a description of the problem, collected every time.
- Services and repairs booked. Booked into your diary with the right time allowed, or for mobile work, by area and route.
- Urgent jobs flagged. Breakdowns and safety issues, such as brakes, flagged to you straight away, following your rules.
- Updates by message. Customers can be told by WhatsApp or SMS when their car is ready, cutting the follow-up calls.
Clear limits
The AI does not diagnose a fault or tell a driver a vehicle is safe to use. It records the symptoms in the customer's words, books an inspection and passes anything that sounds like a safety issue to you.
What your day looks like after
You work without the phone pulling you away. Each booking arrives with the vehicle details and symptoms already written down, urgent jobs reach you at once and customers get updates without having to ring. Mobile work gets booked by area, so your day has less driving between jobs.
A typical call
A driver calls about a grinding noise when braking. The AI takes the registration, make, model and mileage, writes down how the driver describes the noise and when it happens, flags it as a possible safety issue under your rules and offers the earliest inspection slot. You see the booking with every detail, and the driver gets a confirmation by WhatsApp.
Where it fits
Add service reminders, re-engagement messages when a service is due and review requests after each job. It is part of the Client Capture System. See the general AI receptionist page and all our services.
Questions
Can it collect the registration and vehicle details?
Yes. It asks for the registration, make, model, mileage and the problem, and adds them to the booking.
Does it diagnose faults?
No. It records the symptoms and books an inspection. Safety issues are flagged to you.
Can it book mobile jobs by area?
Yes. We can set booking rules by area and time window so your route makes sense.
Can customers get updates when the car is ready?
Yes, by WhatsApp or SMS, sent when the job is marked done.
Can it work alongside my workshop software?
We connect to the calendar or system you use where it allows it, and tell you on the call if it cannot.
How long does setup take?
AI voice agents take five working days to build, and nothing goes live without your approval.
Start with a free demo
We build first: you see a live demo of your new website within 24 hours, before paying anything. Then a 30-minute call to walk through it.
All services The Client Capture System AI receptionist for plumbers and heating engineers Appointment reminders automation Customer re-engagement automation